Persona × attack library
Compose realistic personas and adversarial scenarios to probe policy boundaries, billing, cancellation, knowledge gaps, and escalation behavior.
Docket AI
Better Bot Behaviour
Secret-shop your AI to guarantee performance, then deploy a custom-branded widget that genuinely represents your company.
THE QA LOOP
From adversarial prompts to copyable fixes.
Mystery-shop runs
Run a repeatable customer-style conversation against the agent and preserve the evidence, score, and named failure.
Baseline vs re-check
Re-run the same pack after a prompt or knowledge-base change so pass-rate deltas are visible instead of anecdotal.
Copyable fixes
Turn a finding into a clear, shareable fix for the prompt, policy, escalation path, or knowledge source.
BUILT FOR OPERATORS
What owners actually need.
A useful bot protects the promise behind the business. DocketAI connects the customer-facing experience to the policies, proof, and handoffs that keep an owner in control.
ON THE WEBSITE
Policy-true answers
Hours, service area, pricing rules, deposits, and cancellation policies stay grounded in the source—not invented. DocketAI QA packs probe the edges before launch.
Book / quote capture
Turn a qualified conversation into a booking or quote form, or pass it to the ops tool, instead of trapping a lead in endless chat.
Editable brand voice
Keep the voice warm, premium, and short—or make it your own. Owners control the behavior, with suggested fixes when QA finds drift.
Safe fail
When the bot is unsure or a customer is angry, it can escalate to a human or take a message rather than bluff its way through.
On-brand look
Brand → bot, Theme Studio, and the small embed snippet keep the bot surface aligned with the site customers already trust.
Proof before go-live
Mystery-shop and attack packs create evidence before launch—and a repeatable re-check after every policy change through DocketAI QA.
IN THE WORKFLOW
After-hours intake
Capture demand while the owner sleeps, with enough qualification to filter out junk instead of creating a new inbox to babysit.
Handoff with context
Pass along what the customer asked, their contact details, and urgency so a human can pick up without starting over.
Run history & failure insights
See the questions, drop-offs, and failed policies that show up in run history—practical signals for the next prompt or knowledge fix.
Single source of truth
Update an FAQ or policy once, then re-run the pack. DocketAI helps keep the bot aligned instead of letting copies quietly diverge.
BRAND → BOT
Start with the website you already have.
Point DocketAI at a public site, shape the voice, preview the result, and paste one small snippet into the site where you want the bot to appear.
Brand → bot from website
Use the site as the starting context for a helpful branded assistant, with the source and behavior visible to the team.
Theme Studio
Choose from eight looks, tune the presentation, then publish the same bot surface wherever the customer journey begins.
THEME STUDIO · 8 LOOKS
A visual system for different brands.
01 Editorial
02 Midnight
03 Monochrome
04 Goldline
05 Studio
06 Soft Contrast
07 Terminal
08 Gallery
BUILD · TEST · SHIP
Explore DocketAI.
The latest public APK release is 1.2.1. Links below are the public project surfaces; no unreleased version is represented here.